Privacy Policy
How we collect, use, and protect your information
Last updated: December 6, 20251. Introduction
Ralivenaro Entertainment Ltd. ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you access or use the Ralivenaro game ("the Game").
By using Ralivenaro, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Game immediately.
2. Information We Collect
We may collect the following types of information:
Information You Provide:
- Age verification data (to confirm you are 21+)
- Email address (if you contact support or create an account)
- Communication content (messages sent to our support team)
- Feedback and survey responses
Automatically Collected Information:
- Device information (device type, operating system, browser type)
- Gameplay data (progress, preferences, in-game actions)
- Technical data (IP address, session duration, crash reports)
- Usage analytics (features used, time spent in the Game)
We do not collect financial information, payment details, or any data related to real-money transactions, as Ralivenaro does not involve real money.
3. How We Use Your Information
We use collected information for the following purposes:
- Game Operation: To provide, maintain, and improve the Game's functionality
- Age Verification: To ensure compliance with our 21+ age restriction
- Support: To respond to your questions, requests, and technical issues
- Analytics: To understand how users interact with the Game and identify areas for improvement
- Security: To detect, prevent, and address technical issues, bugs, or fraudulent activity
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to enhance your gaming experience and maintain the integrity of our services.
4. Data Storage and Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls limiting who can view your data
- Secure data storage on protected servers
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge and accept the inherent risks of transmitting data online.
Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
Ralivenaro may use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. These technologies help us:
- Remember your preferences and settings
- Analyze traffic patterns and user behavior
- Improve Game performance and functionality
- Provide a more personalized experience
Most web browsers allow you to control cookies through settings. You can choose to accept, reject, or delete cookies. Please note that blocking cookies may affect your ability to access certain features of the Game.
6. Third-Party Services
We may use third-party service providers to help us operate the Game, analyze data, or provide technical support. These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Examples of third-party services we may use:
- Analytics platforms (e.g., to track game usage)
- Cloud hosting providers (for data storage)
- Customer support tools (for communication)
We do not control the privacy practices of third-party websites or services linked from Ralivenaro. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Ralivenaro is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age.
If we become aware that we have inadvertently collected information from someone under 21, we will take immediate steps to delete such information from our systems. If you believe we have collected information from a minor, please contact us immediately at support@ralivenaro.com.
Parents and guardians are responsible for monitoring the online activities of minors under their care and ensuring they do not access age-restricted content.
8. Your Rights and Choices
Depending on your location and applicable laws (such as GDPR or CCPA), you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing of your data
- Portability: Request transfer of your data to another service
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at support@ralivenaro.com. We will respond to your request within a reasonable timeframe as required by applicable law.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
We take appropriate measures to ensure that your data receives adequate protection wherever it is processed, in accordance with applicable data protection standards and regulations.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page.
If we make significant changes that affect how we handle your personal information, we will provide notice through the Game interface or via email (if we have your contact information).
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Game after changes are posted constitutes your acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Name:
Ralivenaro Entertainment Ltd.
Legal Address:
123 Desert Oasis Boulevard, Suite 400
Jurisdiction:
Malta
Privacy Contact Email:
privacy@ralivenaro.com
General Support:
support@ralivenaro.com
We are committed to addressing your privacy concerns and will respond to inquiries in accordance with applicable data protection laws.